Question 1

What hardware categories do you support?

Accepted Answer

We provide 5G fixed wireless routers, portable connectivity hubs, and redundant failover gateways — all carrier-unlocked and remotely managed through our fleet platform.

Question 2

How does multi-carrier VSIM work?

Accepted Answer

Our VSIM-enabled devices automatically scan and connect to the strongest available carrier signal in your area — no manual SIM swapping, no coverage dead zones. The device handles carrier aggregation across major networks in real time.

Question 3

What are your SLA and support options?

Accepted Answer

All deployments include 24/7 remote monitoring and automated failover alerts. Enterprise SLAs with guaranteed response times and dedicated engineering support are available — contact us for tier details.

Question 4

Is my data secure on your network?

Accepted Answer

All traffic is encrypted end-to-end. We support VPN tunneling, VLAN segmentation, and site-to-site IPSec. Our infrastructure complies with enterprise security standards including SOC 2-aligned controls.

Question 5

Do you offer flexible contract terms?

Accepted Answer

Yes. We offer month-to-month, annual, and multi-year agreements with scalable data pools. Hardware can be purchased outright or included in a bundled deployment package.

Question 6

What are the technical specs of your hardware?

Accepted Answer

Our devices support 5G Sub-6 and mmWave, LTE Cat 18+ fallback, dual-SIM redundancy, Wi-Fi 6, and IP-rated enclosures for harsh environments. Full spec sheets are provided during the quoting process.